Do you support small businesses that are just starting?
Yes. I help you set up the basics properly from day one — business email, user accounts & staff access, devices, printers, Wi‑Fi, and a clean website if you need one. The goal is minimum downtime and a setup that’s easy to run.
Do you offer on‑site support in Geelong?
Yes. I’m based around Armstrong Creek / Geelong and can attend on‑site by appointment. I also provide remote support Australia‑wide for many issues.
What kind of problems can you fix?
Most day‑to‑day business IT issues — slow computers, Wi‑Fi dropouts, printers and scanning, Microsoft 365 problems, email setup, user access issues, website updates, basic network troubleshooting, and tidy cabling improvements.
How fast can you respond?
It depends on workload and the urgency, but I aim to respond quickly and give you a clear next step. If it’s urgent, call or message — I’ll let you know the earliest slot I can take.
Do you handle Microsoft 365 and shared mailboxes?
Yes. I can set up Microsoft 365, connect your domain, create users, set permissions, configure shared mailboxes, and help with Outlook issues and security basics like MFA.
Can you update my website later (menus, pricing, photos)?
Absolutely. I can make quick content updates, add new pages, refresh images, improve mobile layout, and keep things tidy and consistent over time.
How do quotes and pricing work?
I’ll confirm scope first and provide a clear quote before starting. Prices are in AUD. No GST has been charged (AnalogyIT is not registered for GST). For ongoing support, I can do ad‑hoc support or a simple monthly arrangement depending on your needs.
What do you need from me to start?
A quick chat about your business, your current setup, and what you want to achieve. If it’s a technical issue, a screenshot and a short description helps a lot.